HOW SHOULD I CARE FOR MY MOHAIR PRODUCTS?
Our throws will last a lifetime if cared for properly. Store in a cool, dry place and do not store in plastic as this can cause moisture build up. Do not hang your throw.
- WASHING THROWS
Throws seldom require cleaning unless there is a spill / stain. Dry cleaning is preferred but you can wash with a mild wool-friendly detergent in lukewarm water. Gently rub stained areas to remove marks. To dry, place on a flat surface and do not hang out to dry. Mohair dries quickly. DO NOT tumble dry.
- WASHING SOCKS
Socks are machine-washable using a warm (or cold) cycle. Line dry. Do not dry clean. Socks do not need washing as frequently compared to cotton / synthetic socks due to their anti-bacterial, breathable properties.
WHAT IF I FIND A FAULT IN MY PRODUCT?
Please let us know asap so we can make it right with you. We will replace or refund any faulty product. We take pride in our products so they should last a lifetime (wear & tear excepted).
WHEN WILL MY ORDER SHIP?
Orders received before midday will ship same day. If received after midday order will ship the following day.
WHY HASN'T MY ORDER ARRIVED YET?
Please let us know if it is taking longer than expected and we can follow up with our courier to ensure it arrives with you soon.
WHAT ARE SHIPPING COSTS?
Please see SHIPPING section for detailed location costs.